COVID-19: Health And Safety Are Our #1 Concern

Our Hospital Is OPEN For You And Your Pet!

Due to concerns about the novel coronavirus and related disease (COVID-19), we are taking additional precautionary measures (per the recommendations of the CDC) within the hospital to keep our staff, doctors, animals, clients, and visitors safe, while continuing to provide patient care. We have increased our sanitizing protocols around the hospital for client and staff safety to allow us to remain OPEN.

Our primary goal is to stay healthy, keep others around us healthy and continue to provide service throughout the duration of this pandemic.

When you arrive, please call 303-874-PETS (7387), or the department that you are scheduled with directly to check-in. A technician will come out to your vehicle.

For all EMERGENCY visits, we ask that you do not leave our parking lot until you have spoken with one of our doctors. For more information on the car triage process for emergencies please click here.

VRCC Re-Opening Plan May 2021:

With the new regulations and opening up of businesses around Colorado, VRCC is moving forward with the re-opening of our hospital. Please see the below schedule for our phased opening for all VRCC departments:

  • Wednesday, May 19, 2021 – Oncology (Medical & Radiation), Ophthalmology, and Cardiology
  • Friday, May 21, 2021 – Emergency & Critical Care
  • Monday, May 24, 2021 – Surgery & Orthopedics, Internal Medicine, Dermatology/Allergy

Specialty Department Appointment Protocol:

ALL clients still need to call the main hospital number (303-874-7387), or the department they are scheduled with when they arrive for their appointment. At that time, our staff will ask the client if they prefer to stay curbside, or come into the hospital for their appointment.

  • If curbside is elected, we will follow our previous procedures for curbside appointments.
  • If it is elected to come into the hospital (provided the client(s) is not exhibiting symptoms or tested positive for COVID-19 within the previous 14 days):
    • All clients are required to wear a mask while they are in the building, regardless of vaccination status.
    • 2 people per appointment will be permitted inside the hospital. Additional people will be asked to wait outside.
    • A VRCC staff member will come out to the vehicle and escort the patient and client(s) into the building, straight into an exam room.
    • When the appointment has concluded, a VRCC staff member will escort the client(s) out of the hospital.
    • All payments for services will be completed in the exam room, over the phone, or in the parking lot prior to the client’s departure.

Emergency Department Protocol:

ALL clients still need to call the main hospital number (303-874-7387) when they arrive for an Emergency visit. At that time, our staff will ask the client if they prefer to stay curbside, or come into the lobby to wait.

  • If curbside is elected, we will follow our previous procedures for curbside visits.
  • If it is elected to come into the lobby (provided the client(s) is not exhibiting symptoms or tested positive for COVID-19 within the previous 14 days):
    • All clients are required to wear a mask while they are in the building, regardless of vaccination status.
    • 2 people per visit will be permitted inside the hospital. Additional people will be asked to wait outside.
    • A VRCC staff member will come out to the vehicle and escort the patient and client(s) into the building, straight into one of our numbered lobby booths. Clients will need to stay in their designated booth for the duration of the visit. If all lobby booths are occupied, clients will be asked to wait outside.
    • Clients waiting on procedures, lab results, or extended stays may be asked to wait outside.
    • When the appointment has concluded, a VRCC staff member will escort the client(s) out of the hospital.
    • All payments for services will be completed in the lobby, over the phone, or in the parking lot prior to the client’s departure.

We will continue to post updates on this page, as well as our Facebook page.

Thank you for all your dedication and support during these challenging times! Please reach out with any questions, and we look forward to seeing you soon!