During the visit
In order to obtain a thorough dermatological history and examination, please plan on spending 1-2 hours during the first visit. In addition, we may ask that you leave your pet with us for several hours so we can collect and evaluate samples and write a report for you and for your veterinarian. We will try to accommodate your schedule so you can go back to work or run errands during this part of the initial exam.
Please make a list of or bring any medications, nutritional supplements, and topical therapies that are currently being used or have been used in the past on your pet. This helps us to know what “pink pill” your pet is/was receiving. We will need to know what diet your pet is being fed. Please do not rely on medical records for this information.
If possible, please bring a copy of your pet’s medical records from his/her veterinarian for us to keep. It is very important that we have this information to provide the best treatment options. It’s always better to be over-prepared for your pet’s appointment.
If you are interested in intradermal allergy testing for your allergic pet, please review the topic “Allergy Testing Preparation” and “Allergy Testing” on this website.
All home care instructions are typed for your convenience.
Many dermatological conditions are not curable. Long term maintenance may be needed.
Our goal is the safest and best therapies for your pet. Often more than one visit may be required to adequately help your pet.
Yearly rechecks are necessary in order to refill prescription medications.
Please do not hesitate to our Dermatology department if you have any questions, concerns or comments. Remember that the Dermatology department is available Monday through Friday. However, you may call VRCC 24-hours a day, 7 days a week and speak with someone. We have a terrific emergency service that will help answer questions when dermatology is unavailable.
If you find it necessary to change or cancel your appointment, please let us know at least 24-hours in advance by calling 303-874-2078. By contacting us to reschedule or cancel an appointment, we can let other patients have that appointment time. We keep a cancellation list for clients/patients to get in sooner as appointments become available. If you do not show for an appointment and have not called to cancel at least 24 hours in advance, you may be responsible for a cancellation fee.
To obtain a prescription refill for your pet, please call 303-874-2078 or email us at email@example.com. We will call or email you to let you know when your pet’s prescription is ready. To avoid interruptions in your pet’s treatment, please do not wait until the last minute before obtaining refills.
When ordering allergen specific immunotherapy (allergy shots) for your pet, please allow 1-2 weeks for your order to be ready for pick up. Please remember to order needles, syringes and sharps containers, if needed, when placing your order for immunotherapy. If you would like your immunotherapy order to be filled sooner than 1-2 weeks, a fee will be applied.
Prescriptions can only be filled for one year. After this, a recheck appointment must be made to continue the doctor/patient relationship with Dr. Messinger, Dr. Bachtel, or with your primary care veterinarian who can then refill your medications if he/she feels comfortable doing so.
PLEASE NOTE THAT ALL PRESCRIPTIONS, INCLUDING SHAMPOOS, CONDITIONERS, EAR FLUSHES, EAR AND EYE MEDICATIONS, SPRAYS AND OTHER PRODUCTS, WITH THE EXCEPTION OF CERTAIN FOODS, ARE NON-RETURNABLE AND NON-REFUNDABLE.