Internal Medicine - Your First Visit
If this is your first visit with one of our specialists, we will ask you to fill out a medical history form for your pet. This form can be printed from our website and filled out prior to arrival. If you are unable to complete this form please plan to arrive at least 15 minutes before your appointment time to allow time to finalize the form.
Unless your pet is diabetic we recommend that pets coming in for their first appointment not be fed the morning of their appointment. PLEASE DO NOT WITHHOLD WATER! Fasting will allow us to complete any laboratory work and/or diagnostic imaging that may be required at the same time of the appointment. Please give all medications as directed by your family veterinarian prior to your pet’s visit. It is also helpful to bring your pet’s medications with you at the time of the appointment.
Your family veterinarian will provide us with their records and radiographs of your pet so that we have a complete picture of your pet’s medical condition. Family veterinarians will most often send us these records by fax or email but you may be asked to bring radiographs with you for your pet’s visit.
What to expect during your pet’s visit?
One of our veterinary technicians will take you and your pet to an exam room and get a brief history from you and make sure that we have all records needed from your family veterinarian. They will get your pet’s vital signs and body weight to record in your pet’s patient record. Our specialist will come in to visit with you and get a complete history from you on your pets past medical conditions, current symptoms, diet and medications. Your pet will also get a thorough physical exam during the appointment. Your pet’s specialist will then work with you to formulate a plan for further diagnostics and medical care.
Our goal is to work in partnership with you and your family veterinarian to provide the best care for your pet. Please do not be concerned about asking too many questions. It is important to us that you understand your pet’s medical condition and treatment options. We view your questions as the best way to help you understand your pet’s condition and assist you in making good decisions for your best friend.
Of course our emergency department does not require appointments. If you feel your pet is having an emergency, our emergency department takes patients on a walk in basis. As with all emergency departments, emergency cases are seen in order of severity of their medical condition. Your pet will be triaged by one of our experienced veterinary technicians with the most critical patients receiving top priority.